At Paper Dash, we prioritize delivering exceptional products to our valued customers promptly and securely. This Shipping and Delivery Policy outlines the details of our shipping process, estimated delivery times, and related information to ensure a seamless and satisfying experience when you purchase our high-quality products, including aluminum foil, tissues napkin, toilet paper, kitchen napkin, baking paper, and food wrapping.

Order Processing

Once you place an order with Paper Dash, our dedicated team initiates the order processing promptly. Orders are typically processed within 1-2 business days, excluding weekends and public holidays. During peak seasons or promotional periods, order processing times may be subject to slight delays, but we strive to dispatch your order as swiftly as possible.

Shipping Methods

Paper Dash utilizes reliable and trusted shipping carriers to ensure the safe and efficient delivery of your products. The available shipping options may vary based on your location and the shipping carriers we partner with. During the checkout process, you will have the opportunity to select the shipping method that best suits your needs.

Standard shipping is our default option, providing a cost-effective and reliable delivery service. For customers seeking expedited delivery, we also offer express shipping options at an additional cost.

Estimated Delivery Times

The estimated delivery times provided during the checkout process are calculated based on the shipping method selected and your delivery address. While we make every effort to meet these estimated times, external factors such as customs processing, weather conditions, or other unforeseen circumstances may impact delivery timelines. Paper Dash is committed to keeping you informed about the status of your order, and you will receive a shipping confirmation email with tracking information once your order is dispatched.

Here is a general guideline for estimated delivery times:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days

Please note that these are average delivery times, and actual delivery times may vary.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight of your order, and your delivery address. You can view the shipping costs during the checkout process before finalizing your purchase. Paper Dash occasionally offers promotions or discounts on shipping, so be sure to check our website for any ongoing promotions.

International Shipping

Paper Dash is pleased to offer international shipping to customers around the world. International shipping costs and delivery times vary based on the destination country and the selected shipping method. Customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment in real-time. You can track your order by entering the provided tracking number on our website or the website of the designated shipping carrier.

Delivery Issues and Concerns

In the rare event of any issues or concerns regarding the delivery of your order, please contact our customer service team at support@paperdash.com. We are here to assist you and resolve any problems promptly. If your order is delayed or lost in transit, we will work with the shipping carrier to investigate and provide a suitable solution.

Delivery to P.O. Boxes and APO/FPO Addresses

Paper Dash is pleased to offer delivery to P.O. boxes and APO/FPO addresses. Please ensure that the provided address information is accurate and complete to avoid any delivery issues.

Delivery Acceptance

Upon receiving your order, please inspect the packaging for any visible damage before accepting the delivery. If there are any signs of damage or tampering, you have the right to refuse the delivery. In such cases, please contact our customer service team immediately, and we will initiate an investigation with the shipping carrier.

Changes to Shipping and Delivery Policy

Paper Dash reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about our shipping practices.

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at paperdash2023@gmail.com. We appreciate your trust in Paper Dash, and we are committed to providing you with a reliable and efficient shipping experience. Thank you for choosing Paper Dash for your quality paper product needs.